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​Due to technical difficulties, our call service is out of order at the moment. Sorry for the inconvenience. We will resume the service as soon as possible.

​If you need assistance, please contact TELL Tokyo English Life Line.

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Call us: 050-5534-5566 or Skype: 'AJETPSG'

Available 8 pm - 1 am (JST). A safe space for JET Programme participants. Get confidential support and referrals. You are not alone. Reach out today.

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Learn more about our services and how we can help you.

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Find your prefecture and get connected.

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Join us in making a difference. Become a volunteer and help others in need. Your support can change lives.

Counselling Resources

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JET Online Counselling Service

The JET Online Counselling Service offers two types of counseling services: WebMail Counselling and Skype Counselling. Both services can be used in either English or Japanese. Web Mail Counselling can be used by accessing the site and registering; an email account and computer/ tablet are required. It can be used at any time or location. If you have a Skype ID, you can receive counseling by appointment using video or audio.

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Tokyo English Life Line

TELL is dedicated to providing effective support and counseling services to Japan’s international community and its increasing mental health needs. Service hours are split across phone and chat platforms. They are available from Saturday 09:00 – Monday 23:00 (continuous service), Tuesday – Thursday 09:00 – 23:00, and Friday 09:00 – 02:00. The CHAT SERVICE is now available every day from 16:00.

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The Purple Dial: Sexual Assault and Domestic Violence Counselling

Hotline hosted by the Cabinet Office’s Gender Equality Bureau, counseling in English, Chinese, Spanish, Korean, Tagalog and Thai is available from 9 a.m. to 9 p.m. every day of the week. English Hours: Phone calls from women are accepted around the clock, and men can use the service from 11 a.m. to 11 p.m. weekdays and from noon to 11 p.m. on weekends.

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Call us: 050-5534-5566   ||   Skype: AJETPSG

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